Privacy Policy
CHICHEK LIMITED
Customer Privacy Notice
This privacy notice tells you what to expect us to do with your
personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- How to complain
Email
[email protected]
We collect or use the following information to provide
services and goods, including delivery:
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers
and direct debits)
- Credit reference information
Lawful bases and data
protection rights
Under UK data protection law, we must have a “lawful basis” for
collecting and using your personal information. There is a list of
possible lawful bases in the UK GDPR. You can find out more about lawful
bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights
which are set out in brief below. You can find out more about your data
protection rights and the exemptions which may apply on the ICO’s
website:
- Your right of access - You have the right to ask us for copies of
your personal information. You can request other information such as
details about where we get personal information from and who we share
personal information with. There are some exemptions which means you may
not receive all the information you ask for. Read more about the right
of access.
- Your right to rectification - You have the right to ask us to
correct or delete personal information you think is inaccurate or
incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your
personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask
us to limit how we can use your personal information. Read more about
the right to restriction of processing.
- Your right to object to processing - You have the right to object to
the processing of your personal data. Read more about the right to
object to processing.
- Your right to data portability - You have the right to ask that we
transfer the personal information you gave us to another organisation,
or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful
basis you have the right to withdraw your consent at any time. Read more
about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and
in any event within one month.
To make a data protection rights request, please contact us using the
contact details at the top of this privacy notice.
Our
lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to
provide services and goods are:
-
Legitimate interests – we’re collecting or using your information
because it benefits you, our organisation or someone else, without
causing an undue risk of harm to anyone. All of your data protection
rights may apply, except the right to portability. Our legitimate
interests are:
- When you make a payment on our website, we collect and process data
about you in order to process that payment, and to deliver the purhcased
product.
For more information on our use of legitimate interests as a lawful
basis you can contact us using the contact details set out above.
- Directly from you
6 years.
How to complain
If you have any concerns about our use of your personal data, you can
make a complaint to us using the contact details at the top of this
privacy notice.
If you remain unhappy with how we’ve used your data after raising a
complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
September 3, 2025